About this role
Technical Support Analyst at Waystar. Location: Duluth, Georgia, United States. Role: providing support, troubleshooting issues, documenting communication Requirements: Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required. Category: Customer Service Seniority: Entry Level Tools: ANSI X12 EDI, CMS 1500, UB-04, Salesforce Commitment: Full Time Workplace: Onsite Languages: English