About this role
IT Support Analyst at Inari. Location: Cambridge, Massachusetts, United States. Role: providing support, managing endpoints, troubleshooting issues Requirements: 3+ years IT support experience with end-user laptop/desktop support; expertise with Windows 11, macOS, iOS/iPadOS, Android and Microsoft Office 365; experience with imaging, MDM, RMM, ServiceNow, and basic scripting (PowerShell/Bash). Strong communication and troubleshooting skills. Category: Information Technology Seniority: Mid Level Tools: Windows 11, macOS, iOS, iPadOS, Android, Microsoft Office 365, Intune, Jamf, ServiceNow, RMM, NinjaOne, PowerShell, Bash, Microsoft Teams, Cisco, Logitech Certifications: itilv4, a+ Commitment: Full Time Workplace: Onsite Languages: English