About this role
Quality Analyst at Cartrack. Location: Dar es Salaam, Dar es Salaam, Tanzania. Role: monitoring interactions, conducting audits, analyzing trends Requirements: Bachelor's degree in a related field; 2–3 years call center experience; QA/monitoring or team leadership experience preferred; ability to perform quality audits, prepare reports, analyze trends, and present recommendations. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English