About this role
Technical Analyst at Arcadia University. Location: Glenside, Pennsylvania, United States. Role: resolving issues, installing equipment, training users Requirements: Provide remote and in-person Tier 1 (occasionally Tier 2) IT support, troubleshoot Windows and Mac systems, install and repair desktops/notebooks/printers, train users, and document/respect confidentiality. Category: Information Technology Seniority: Entry Level Tools: Windows, Mac Commitment: Full Time Workplace: Hybrid Languages: English