About this role
Process Analyst (Customer Experience) at Tabby. Location: Dubai, Dubai, United Arab Emirates. Role: optimizing processes, documenting workflows, aligning stakeholders Requirements: 2+ years in customer support operations or process/business analysis; strong CX/process design, BPMN, CRM/ticketing (Salesforce/Zendesk), analytics skills; hands-on experience with AI coding tools (Claude Code, Cursor, Codex) and LLM workflows. Category: Business Operations Seniority: Entry Level Tools: BPMN, Salesforce, Zendesk, CRM, Claude Code, Cursor, Codex, LLM Certifications: lean, six sigma Commitment: Full Time Workplace: Hybrid Languages: English