About this role
Help Desk Analyst at Bond Brand Loyalty. Location: United Kingdom. Role: responding tickets, diagnosing issues, documenting resolutions Requirements: Provide first-level IT support; 2-3 years help desk experience; strong communication; Windows 11, MacOS, Office 365; AD/M365/Intune; after-hours rotation. Category: Information Technology Seniority: Mid Level Tools: Windows 11, MacOS, Microsoft Office 365, Active Directory, Intune, Remote Access, Printers, AV Equipment, Jamf Commitment: Contract Workplace: Hybrid Languages: English