About this role
IT Business Analyst (Toronto, ON, CA) at Softchoice: Success. Fully realized.. Location: Toronto, Ontario, Canada. Role: eliciting requirements, managing intake, leading UAT Requirements: 5+ years IT/business analysis experience; full lifecycle intake, requirements elicitation, BRDs, user stories, UAT, stakeholder facilitation; proficiency with ServiceNow, Jira, Confluence, Azure DevOps, Microsoft Excel/Visio/PowerPoint, Power BI; Agile and Waterfall experience. Category: Project and Program Management Seniority: Senior Level Tools: ServiceNow, Jira, Confluence, Microsoft Azure DevOps, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Power BI, Microsoft Copilot, Claude, ERP, CRM, ITSM, BPMN 2.0 Certifications: cbap, ccba, pmp, itil foundation, csm, pmi-acp Commitment: Full Time Workplace: Onsite Languages: English