About this role
Analyste – Opérations et soutien / Operations & Support Analyst at Hims & Hers. Location: Montreal, Quebec, Canada. Role: responding inquiries, analyzing data, streamlining operations Requirements: Bilingual (French & English) customer support experience via email/chat, strong written and verbal communication, attention to detail, data analysis to identify trends and improve operations, ability to use customer service platforms and meet KPIs. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: French, English