About this role
Senior IT Support Analyst at Air Space Intelligence. Location: Boston, Massachusetts, United States. Role: troubleshooting endpoints, managing onboarding, maintaining infrastructure Requirements: 5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls. Category: Information Technology Seniority: Senior Level Tools: Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python Certifications: comptia a+, comptia network+, comptia security+, apple acmt, jamf Commitment: Full Time Workplace: Onsite Languages: English