About this role
IT Help Desk Analyst at Ensign Services, Inc.. Location: Dallas, Texas, United States. Role: troubleshooting hardware, resolving tickets, supporting users Requirements: Provide phone and ticketed IT support, troubleshoot Windows desktops, laptops, printers, Citrix and productivity apps; 1+ year technical support experience preferred; strong communication and prioritization skills; background check required. Category: Information Technology Seniority: Entry Level Tools: Citrix, PointClickCare, Net Health, Workday, Windows 10, Microsoft Office (2013/2016/2019), Exchange, Active Directory Commitment: Full Time Workplace: Onsite Languages: English