About this role
Senior Helpdesk Analyst at SolarWinds. Location: Bangalore, Karnataka, India. Role: providing support, managing devices, mentoring staff Requirements: 5+ years in technical support or IT administration; experience with Microsoft Intune, Jamf, MECM, Azure AD, Microsoft 365 administration; networking (TCP/IP, DNS, DHCP); virtualization (VMware/Hyper-V) desirable; strong communication and mentoring skills. Category: Information Technology Seniority: Senior Level Tools: Microsoft Intune, Microsoft Entra, Microsoft Autopatch, Jamf, Microsoft Endpoint Configuration Manager (MECM), Group Policy Objects (GPOs), Azure Active Directory (AAD), Microsoft 365 (O365), Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft 365 Admin Center, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, TCP/IP, DNS, DHCP, VMware, Hyper-V Certifications: comptia a+, network+, itil v4 foundation, microsoft 365: modern desktop administrator associate Commitment: Full Time Workplace: Onsite Languages: English