About this role
Senior Helpdesk Analyst at SolarWinds. Location: Brno, South Moravian Region, Czech Republic. Role: providing support, resolving escalations, managing devices Requirements: Minimum 5+ years IT support experience; deep Windows and macOS expertise; hands-on with Jamf, Microsoft Entra ID, Microsoft Intune, Windows Autopilot, Microsoft 365 and Exchange; strong escalation, communication and troubleshooting skills. Category: Information Technology Seniority: Senior Level Tools: Jamf, Microsoft Entra ID, Microsoft Intune, Windows Autopilot, Microsoft 365 (O365), Microsoft Exchange, Windows, macOS, MD