About this role
SUPPORT CENTER ANALYST/HELP DESK at Excela Health. Location: Greensburg, Pennsylvania, United States. Role: providing support, troubleshooting issues, escalating problems Requirements: Associate degree in IT required; 3 years customer service experience; strong troubleshooting, communication, and PC skills; proficient with Microsoft Office and Windows; must pass Act 34-PA criminal record check; may rotate shifts and travel locally. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office, Windows, Best Solutions Knowledge Base, Support Center Tracking software Certifications: act 34-pa criminal record check Commitment: Part Time Workplace: Onsite Languages: English