About this role
Managed Services Analyst at Navanta. Location: Grafton or Alpharetta. Role: resolving requests, managing queue, creating articles Requirements: 1–3 years technical support experience, strong troubleshooting and communication skills, proficiency with M365 and core OS/productivity platforms, bachelor's in IT preferred, ability to meet SLAs and document work. Category: Information Technology Seniority: Entry Level Tools: M365 Commitment: Full Time Workplace: Onsite Languages: English