About this role
Senior Dispute Analyst at Lithic. Location: New York City or United States. Role: owning lifecycle, authoring SOPs, tuning automation Requirements: Hands-on experience managing card disputes and chargebacks, authoring SOPs, building/tuning automation or AI-assisted workflows, strong analytical and stakeholder communication skills, and judgment on complex dispute scenarios. Category: Legal and Compliance Seniority: Senior Level Tools: SQL, LLM Commitment: Full Time Workplace: Remote Languages: English