About this role
Senior Business Analyst - Analista de Costumer Service - Jundiaí/SP (Cajamar, BR) at SKF. Location: Cajamar or Jundiaí. Role: managing orders, supporting customers, resolving problems Requirements: Bachelor's degree required (Administration, Logistics, Engineering or related); intermediate/advanced Excel; prior Customer Service or Supply Chain experience in industrial environment; strong communication, proactivity, problem-solving; BI/CRM/SAP and advanced English are a plus. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, BI, CRM, SAP Commitment: Full Time Workplace: Onsite Languages: Portuguese