About this role
Global Security Systems Service Desk Analyst at Securitas Security Services. Location: Austin or Kansas City or Nashville or Europe. Role: managing incidents, troubleshooting systems, coordinating dispatch Requirements: 3+ years technical support or security systems experience; proven incident management and troubleshooting for access control and CCTV; familiarity with Lenel OnGuard, Milestone, Axis, APEX or Jira Service Management; strong communication and customer service skills. Category: Information Technology Seniority: Mid Level Tools: Lenel OnGuard, Milestone, Axis, APEX, Jira Service Management, TCP/IP Commitment: Full Time Workplace: Remote Languages: English