About this role
Customer Experience Coach at Outsourcing Management Limited. Location: Montego Bay, Saint James, Jamaica. Role: evaluating calls, providing feedback, coaching staff Requirements: 1+ year experience as quality analyst/trainer/supervisor; strong verbal and written communication; proficiency in Microsoft Excel, Word, PowerPoint and LMS; ability to evaluate calls, provide feedback, and support training. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, LMS Commitment: Full Time Workplace: Onsite Languages: English