About this role
Digital Services, Retail & CRM IT Business Analyst at Chanel. Location: Geneva or Switzerland or India or Brazil or Mexico or South America. Role: ensuring availability, coordinating incidents, leading testing Requirements: 5 years higher education in engineering; 3+ years e‑commerce/retail/CRM experience; strong technical and functional e‑commerce and CRM expertise; testing, incident management, stakeholder coordination; fluent French and English. Category: Information Technology Seniority: Mid Level Tools: SAP HYBRIS, Adyen, Kibana/ELK, Commerce Tools, ORACLE POS, ORACLE XSTORE, SIOCS, CEGID CBR-Y2, Salesforce, ACET, Tallyfi, Prodco, RFID, InChanel, MyInventory App, OAB, Pioneer, SQL, ETL, web services Commitment: Full Time Workplace: Onsite Languages: French, English