About this role
Analyste Support IT - GSS at Onepoint. Location: Montreal, Quebec, Canada. Role: monitoring alerts, coordinating incidents, creating reports Requirements: Bachelor's in CS/IT, 3–5 years production support experience, ServiceNow and ITIL knowledge, familiarity with Dynatrace/Geneos/CyberArk/Autosys, Linux/Windows/Oracle/Java experience, scripting (Python/PowerShell/VBA) and bilingual (FR/EN). Category: Information Technology Seniority: Mid Level Tools: Dynatrace, Geneos, CyberArk, ServiceNow, Confluence, Autosys, Power BI, Microsoft Excel, Microsoft PowerPoint, Java, Linux, Windows, Oracle DB, Python, PowerShell, VBA Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: French, English