About this role
IT Support Analyst II at General Electric Credit Union. Location: Cincinnati, Ohio, United States. Role: providing support, troubleshooting issues, documenting incidents Requirements: Associate degree in IT/Computer Science required, High School/GED required, 3+ years Tier 1 support experience, CompTIA A+ or Network+, familiarity with ticketing systems (ServiceNow, Jira, SolarWinds), Microsoft Active Directory and Microsoft 365. Category: Information Technology Seniority: Mid Level Tools: Microsoft Active Directory, Microsoft 365, ServiceNow, Jira, SolarWinds, Microsoft Teams Certifications: comptia a+, comptia network+ Commitment: Full Time Workplace: Onsite Languages: English