About this role
Help Desk Analyst at Tstc. Location: Texas, United States. Role: managing tickets, troubleshooting systems, escalating issues Requirements: Associates in a technical field; 1-2 years desktop and network troubleshooting; experience with Microsoft Windows, Server, Active Directory, Office; strong communication, time management, and multitasking skills; CompTIA/A+/Network+/ITIL a plus. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Server 2003, Microsoft Server 2008, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Active Directory, Help Desk Software Certifications: a+, network+, itil foundations, comptia Commitment: Full Time Workplace: Onsite Languages: English