About this role
Telephony Analyst - CCaaS (Contact Center as a Service) at Stanford Health Care. Location: Newark, California, United States. Role: providing support, monitoring applications, leading upgrades Requirements: 3+ years IT experience in contact center/CCaaS platforms, strong telephony and routing knowledge, UNIX/WinBatch scripting, AIX and Windows Server experience, bachelor\u0002s degree in CS/IS/engineering required. Category: Information Technology Seniority: Mid Level Tools: CCaaS, Cloud VoIP, PSTN, Softphones, API, AIX, Windows Server 2003, Windows Server 2008, UNIX shell scripting, WinBatch, Microsoft Office Certifications: ccaas Commitment: Full Time Workplace: Onsite Languages: English