About this role
Technical Support Analyst - Integrations, Tier 2 at Firstadvantage. Location: Georgia or North America. Role: providing support, troubleshooting issues, escalating issues Requirements: Tier 2 application support role requiring experience with integrations, SQL/Microsoft SQL Server, APIs (REST/SOAP/JSON/XML), Jira/Confluence, ServiceNow, AWS/SFTP, troubleshooting complex issues, and strong communication skills. Associate or Bachelor's in CS/Technology preferred. Category: Information Technology Seniority: Mid Level Tools: Jira, Confluence, AWS, SFTP, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring, Microsoft SQL Server, SQL, MongoDB, HTML, XSLT, APIs, REST, SOAP, XML, JSON, Web Services, ServiceNow Commitment: Full Time Workplace: Remote Languages: English