About this role
Analyst, IT Support at Cactus Communications Services Pte. Ltd.. Location: Mumbai, Maharashtra, India. Role: installing desktops, providing support, troubleshooting hardware Requirements: Bachelor's degree in IT or related field; 3-5 years desktop/IT support; strong Windows, Office 365, Exchange Online, AD; hardware troubleshooting; remote tools; 24x7 support; MacOS/Linux a plus; ITIL familiarity. Category: Information Technology Seniority: Mid Level Tools: Windows OS, Office 365, Exchange Online, Active Directory, Skype/Teams, OneDrive, ITSM ticketing tools, Remote support tools Certifications: itil () Commitment: Full Time Workplace: Onsite Languages: English