About this role
Product Support Analyst Tier 1 – Korean Speaking at Keyloop. Location: Ho Chi Minh City, Ho Chi Minh, Vietnam. Role: owning cases, troubleshooting issues, documenting solutions Requirements: Experience supporting customers and ERP applications, strong analytical and troubleshooting skills, excellent written and verbal communication in Korean, Chinese and English, ability to document solutions and coach colleagues. Category: Customer Service Seniority: Entry Level Tools: ERP Commitment: Full Time Workplace: Hybrid Languages: Korean, Chinese, English