About this role
Technical Support Analyst (NAM Shift) at Kinaxis Inc.. Location: Chennai, Tamil Nadu, India. Role: investigating issues, resolving issues, administering applications Requirements: 3+ years technical support experience (SaaS preferred), 1+ year supporting Kinaxis Maestro with RapidResponse/Maestro certifications preferred, ERP/support experience, Windows and web app knowledge, relational DB/query skills, strong research and troubleshooting, ability to meet SOC2/CGRP security thresholds. Category: Customer Service Seniority: Mid Level Tools: Kinaxis Maestro, Kinaxis RapidResponse, Windows, ERP Certifications: kinaxis rapidresponse, maestro, soc2, cgrp Commitment: Full Time Workplace: Hybrid Languages: English