About this role
Desktop Support Technician - Helpdesk Analyst at PCI Energy Solutions. Location: Norman, Oklahoma, United States. Role: deploying computers, troubleshooting issues, managing identities Requirements: Entry-level desktop support role requiring hardware/software troubleshooting, Windows/MAC proficiency, WDS, Active Directory/Entra ID, basic networking, strong communication, and flexible availability for a 24/7 on-call rotation. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows Deployment Services (WDS), Microsoft Active Directory, Microsoft Entra ID, Microsoft Windows, MAC, Jira, Confluence, Microsoft 365 Certifications: comptia a+, microsoft 365 modern desktop administrator associate, microsoft it support specialist professional Commitment: Full Time Workplace: Hybrid Languages: English