About this role
Analyst - IT Service Management at Maximus. Location: United States. Role: supporting incidents, managing changes, monitoring metrics Requirements: Bachelor's degree or equivalent and 3+ years experience; support Incident/Problem/Change Management; must pass background check and obtain 6C clearance; ITIL Foundation preferred; proficiency with ServiceNow/AWS and reporting. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, AWS Certifications: itil foundation Commitment: Full Time Workplace: Remote Languages: English