About this role
Senior Business Analyst at Worley. Location: Hyderabad or Bengaluru or Pune. Role: gathering requirements, designing solutions, improving usability Requirements: Bachelor's in IT/Computers, 8+ years ServiceNow experience, ITIL certification mandatory, ServiceNow CSA preferred, experience designing Service Catalog/Portal, UI/UX, integrations (REST/SOAP), workshops, BRDs, and strong communication skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Figma, HTML, CSS, JavaScript, REST, SOAP, Flow Designer, UI Builder, Service Catalog, ITSM, Omni channel, NOW Mobile, Virtual Agent Certifications: itil, servicenow csa Commitment: Full Time Workplace: Onsite Languages: English