About this role
Support Analyst at Wellspring. Location: United States. Role: managing cases, delivering training, logging bugs Requirements: Provide technical support and case resolution for Wellspring platforms; triage and prioritize tickets; deliver 1:1 customer training; log reproducible bugs. 1–3 years SaaS support or technical/customer-facing experience preferred. Category: Customer Service Seniority: Entry Level Tools: Salesforce Service Cloud, Jira, Evolve, Sophia, Scout, Flintbox Commitment: Full Time Workplace: Remote Languages: English