About this role
Desktop Analyst at Align Communications. Location: New York, New York, United States. Role: supporting users, troubleshooting issues, maintaining workstations Requirements: 1-3 years helpdesk or desktop support experience in an MSP or corporate environment; hands-on Microsoft 365, Exchange, Intune, Entra ID/Azure AD, Active Directory, VPN, and file-sharing platforms; strong communication and customer service skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, O365, Microsoft Exchange, Microsoft Intune, Microsoft Entra ID, Microsoft Active Directory, Microsoft Office, Microsoft SharePoint, Microsoft OneDrive, Egnyte, VPN, DNS, DHCP, Wi‑Fi, IP phone Certifications: comptia a+, comptia network+ Commitment: Full Time Workplace: Hybrid Languages: English