About this role
Sr. Analyst Operational Technology- Bilingual at Chartwell Career Site English. Location: Mississauga or Ontario or British Columbia or Alberta or Quebec. Role: supporting systems, managing incidents, configuring telephony Requirements: 5+ years IT or end-user support experience in multi-site environments; strong telecom/operational-technology knowledge; ServiceNow/Jira experience preferred; bilingual English/French preferred; willingness to travel and participate in on-call rotation. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Yardi, Jira, Cisco CUCM, Webex, Webex Contact Center (WxCC), XMedius, 2Ring, Calabrio, Avaya IP Office, Toshiba Strata, Panasonic, Mitel, NEC, SARA, Civica/Momentum, Paradox, miAlert, Tunstall, Mircom, Apple iPhone, Avaya IP‑DECT, EnGenius DuraFon, Spectralink, Ascom, SIP Trunking, PRIs, DIDs, POTS Certifications: pmp Commitment: Full Time Workplace: Onsite Languages: English, French