About this role
IT Service Desk Analyst at NightOwl Consulting. Location: Philippines. Role: providing support, troubleshooting issues, managing requests Requirements: 2+ years end-user support experience; working knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, Outlook, MFA; experience with Zendesk, ScreenConnect, and Tanium; strong communication and problem-solving skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Microsoft Office 365, Microsoft Active Directory, Microsoft Outlook, Microsoft Authenticator, Zendesk, ScreenConnect, Tanium, VPN, VoIP Commitment: Full Time Workplace: Remote Languages: English