About this role
IT Service Desk Analyst (On Site) at NightOwl Consulting. Location: Philippines. Role: providing support, managing tickets, creating accounts Requirements: 2+ years end-user support experience; working knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, Outlook; experience with MFA, ticketing (Zendesk), remote support (ScreenConnect) and asset management (Tanium); strong communication and problem-solving skills; degree in IT/CS preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Microsoft Office 365, Active Directory, Microsoft Outlook, Microsoft Authenticator, Zendesk, ScreenConnect, Tanium, macOS, VPN, VoIP Commitment: Full Time Workplace: Onsite Languages: English