About this role
Customer Care Analyst II - Long Term Care/Disability/Accidental Death Claims at Mutual of Omaha. Location: United States or Puerto Rico. Role: analyzing inquiries, resolving inquiries, leading improvements Requirements: Resolve customer inquiries via phone/email, analyze policy and financial issues, meet performance metrics, work flexible shifts remotely from US or Puerto Rico, strong verbal/written skills, proficient with multiple systems and keyboarding. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English