About this role
Service Desk Analyst at Compugen Inc. Location: Toronto, Ontario, Canada. Role: providing support, troubleshooting issues, documenting tickets Requirements: 3+ years technical support or customer service experience; degree/diploma/certificate in computer science or equivalent experience; OPP clearance required; familiarity with Windows 10/11, Active Directory, O365/Azure AD; strong English and troubleshooting skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office Suite, Microsoft O365, Microsoft Windows 10, Microsoft Windows 11, Microsoft Active Directory, Microsoft Azure AD, Logmein Rescue Certifications: itil, microsoft technical, a+, opp clearance Commitment: Full Time Workplace: Onsite Languages: English