About this role
Call Center QA Support Analyst - Remote (FL, MI, or TX) at Onedigital. Location: Florida or Michigan or Texas. Role: monitoring calls, analyzing metrics, aggregating data Requirements: Experience in call monitoring/QA or data analysis, preferably in insurance/benefits; HS diploma required (Associate preferred); remote work experience; advanced Microsoft Excel and Microsoft Applications; fluent English; Spanish fluency highly preferred. Category: Quality Assurance Seniority: Mid Level Tools: Microsoft Excel, Microsoft Applications Commitment: Full Time, Contract Workplace: Remote Languages: English, Spanish