About this role
WWW Customer Care Analyst II- Department of Public Works at Baltimore City. Location: Baltimore, Maryland, United States. Role: handling inquiries, maintaining records, processing billing Requirements: High school diploma or GED and 1 year as Customer Care Analyst I or 1 year billing/collection experience; basic Microsoft Office (Word, Excel); strong verbal and written communication and record research skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English