About this role
Quality Assurance Analyst at Probegroup. Location: Quezon City, National Capital Region, Philippines. Role: monitoring transactions, preparing reports, providing feedback Requirements: Monitoring agent transactions and chat audits, analyzing performance to client standards, preparing QA reports, providing feedback and coaching, attending calibration sessions, occasionally handling chats and meeting KPIs. Category: Quality Assurance Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English