About this role
RealTime Analyst at Carenet. Location: Makati, Metro Manila, Philippines. Role: monitoring calls, optimizing staffing, generating reports Requirements: 2+ years as a real-time analyst in a multi-site BPO preferred; bachelor's degree in healthcare management a plus; proficiency with workforce management software; strong analytical and communication skills; flexible to shifting schedules. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English