About this role
IT Service Desk Support Analyst-Level 1- Operations Support Mgr at TELUS Agriculture & Consumer Goods. Location: North Carolina or United States. Role: providing support, monitoring systems, resolving tickets Requirements: BSc in Engineering/Computer Science or equivalent, entry-level 1st-line support experience, strong written/oral communication, Linux/Unix and Microsoft Windows knowledge, XML and SQL familiarity, troubleshooting and customer service skills. Category: Information Technology Seniority: Entry Level Tools: Salesforce, Linux, Unix, MySQL, XML, XSD, Schematron, XSLT, XPATH, GIT, SVN, AS2, X400, HTTP, SMTP, SFTP, JMS, SonicMQ, AIMS, Dashboard Plus, ICE, CALM, ADM, IDOC, CSV, Microsoft Windows Commitment: Full Time Workplace: Remote Languages: English