About this role
Executive (49742) at Incedo. Location: Gurugram, Haryana, India. Role: providing support, troubleshooting issues, logging tickets Requirements: 2+ years service desk experience, graduation required. Provide L1/L2 remote support, troubleshoot AD, endpoints, networks; use ITSM tools; follow ITIL processes; strong communication and analytical skills. Category: Information Technology Seniority: Entry Level Tools: RDP, VPN, ServiceNow, Jira, AnyDesk, TeamViewer, SCCM, Microsoft Endpoint Manager, Active Directory, Azure AD, Microsoft Office 365, Microsoft Outlook, Microsoft Teams Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English