About this role
Support Analyst 1 at Milestone Technologies. Location: Philippines. Role: investigating alerts, supporting requests, documenting issues Requirements: 1+ years IT operations/alert monitoring experience, ability to follow procedures, 24x7 shift availability, strong English communication, customer service, documentation, and problem-solving under SLA pressure. Category: Information Technology Seniority: Entry Level Tools: Linux, Azure, AWS, CloudWatch, Jira, Confluence, Slack Certifications: itil, it-related Commitment: Full Time Workplace: Remote Languages: English