About this role
Service Desk Analyst at NWE Region. Location: Bracknell, Berkshire, United Kingdom. Role: troubleshooting issues, resolving incidents, managing accounts Requirements: Experience in 1st-line/service desk support; working knowledge of Windows 10/11, Microsoft 365 and Active Directory; familiarity with ITSM/ticketing tools; strong communication; willing to undergo security clearance. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, Microsoft 365, Active Directory, ServiceNow, Remedy Commitment: Full Time Workplace: Onsite Languages: English