About this role
Analista de Customer Success - Pleno at Skydropx - Frenet. Location: Curitiba, Paraná, Brazil. Role: Map needs, Manage portfolio, Co-create processes Requirements: Experience in Customer Success or sales with portfolio management; CS metrics like retention/churn; consultative, analytical, and adaptive; familiarity with technology and AI. Category: Customer Service Seniority: Mid Level Tools: HubSpot, CRM, SaaS Commitment: Full Time Workplace: Onsite Languages: English, Spanish, Portuguese