About this role
Senior Customer Experience Operations Analyst at Quo. Location: United States. Role: leading analytics, forecasting capacity, improving operations Requirements: 7+ years in analytics or operations analytics, 3+ years leading analytics programs; strong SQL, BI, forecasting, workforce planning, statistical analysis, and experience supporting contact centers or CX organizations. Category: Data and Analytics Seniority: Senior Level Tools: SQL, Mode, Tableau, Sigma, Looker, Power BI, Zendesk, Retool, Snowflake Commitment: Full Time Workplace: Remote Languages: English