About this role
IT Service Management Analyst at American Bureau of Shipping. Location: Houston, Texas, United States. Role: Designing processes, Producing reports, Monitoring performance Requirements: 4-5 years IT Service Management experience; Bachelor’s degree or equivalent; ITIL 4 Foundation certification. Category: Information Technology Seniority: Mid Level Tools: Ivanti Neurons, ITSM platforms, reporting tools Certifications: itil 4 foundation Commitment: Full Time Workplace: Hybrid Languages: English