About this role
Technical Support Analyst | Analyste du support technique at Jesta I.S.. Location: Montreal, Quebec, Canada. Role: Support ERP, Write SQL, Lead escalations Requirements: 5+ years in technical support for enterprise software/SaaS; strong ERP experience; expert SQL; independent problem solving; collaborates with engineering and product teams. Category: Information Technology Seniority: Senior Level Tools: SQL, ERP platforms, Ticketing systems, Jira, Azure DevOps, Confluence, Microsoft Teams, Outlook, SharePoint Commitment: Full Time Workplace: Hybrid Languages: English