About this role
ITIL Problem Management Analyst at OSI Digital. Location: Irvine, California, United States. Role: owning lifecycle, leading investigations, analyzing data Requirements: 5+ years in IT operations with 3+ years in problem management or ITSM; ITIL Foundation required; hands-on ServiceNow experience; strong RCA, analytics, and stakeholder management skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, ServiceNow Performance Analytics, Power BI, Tableau Certifications: itil foundation, itil managing professional Commitment: Contract Workplace: Onsite Languages: English